Do I need new hardware or a new phone number? expand_more
No. You keep your existing number — we forward missed and after-hours calls to Rezi, or route 100% of calls if you prefer. Setup is a 15-minute onboarding, no hardware.
How does the medical / HIPAA plan differ? expand_more
Medical verticals (medspa, dental, optometry, dermatology, PT, chiropractic) run PHI-lean confirmation and reminder templates, and we will sign a BAA and walk your team through HIPAA-aware onboarding before launch. Diagnoses and treatment details never appear in outbound SMS.
What if I have multiple locations or providers? expand_more
The middle and top tiers add multi-provider calendars and multi-location routing. Rezi books to the right room or provider automatically and keeps each calendar clean.
Can Rezi sound like our brand? expand_more
Yes. The Concierge tier includes a custom AI voice clone and white-glove onboarding so callers hear a voice that matches your front desk.
Is there a contract? expand_more
No lock-in. Month-to-month, cancel anytime. Annual billing simply saves you ~32% and waives setup on the top tier.